Employee Learning and Development
Training does not have to mean expensive one day courses involving staff travelling half way across the country. Many of the training needs identified through our work can and are delivered by the qualified professionals who have identified the need. They have the expertise to coach staff so that they can achieve the required competency.
We favour, wherever possible, small team sessions on-site looking at specific issues. The outcome of this preference is more personal advice relating to your specific working environment and equipment plus minimal disruption to your business.
Currently our courses include:
HR Courses
Time Management
This course will provide you will skills to manage your time efficiently and effectively in a stress free and organised manner.
Communication Skills
This course will provide you with the skills to communicate clearly and confidently, help improve workplace relationships and develop persuasion and influencing skills.
Influencing Team Performance
This course will provide you with the skills to motivate, coach and develop your team and understand the impact that team roles have when working together.
Customer Services
This course is designed to help you handle difficult customers and situations and to make the most of every customer contact. It will give you the skills to develop customer loyalty and will teach you how to take care of yourself and feel confident in any customer situation.
Dealing with Difficult People
This course provides practical techniques to help you handle difficult and potentially confrontational situations confidently and effectively.
Disciplinary & Grievance Handling
This course will help you understand what the law requires when dealing with a disciplinary or grievance, the importance of record keeping, how to conduct a disciplinary interview and understand individual rights and the need for appeals.
Interviewing Techniques
This course will help you develop techniques to communicate effectively in interviews, enabling you to get the information you need to make the best decisions.
Health & Safety Courses
Manual Handling
You will learn how to improve manual handling techniques, move and handle loads safely and be able to conduct a personal manual handling risk assessment.
Working at Height
A general work at height course which includes use of fall protection equipment, equipment care and maintenance and Work at Height Regulations.
Safe Use of Ladders
This course provides you with the information required to enable you to safely use ladders & step ladders and to carry out, and document, periodic statutory inspections.
Basic Health & Safety
The objectives of the course are:
● Develop an appreciation of health and safety law
● Appreciate the legal duties of employees
● Develop an understanding of Safe Working Practices
● Understand the language and methodology of the risk assessment process
● Gain a sound practical appreciation of how to carry out risk assessments
General Health & Safety
This course provides information on the employer's duties for H&S law and best practise and will assist the employer in understanding and developing risk assessments, method statements and RIDDOR reporting.
Competency Testing/Training for Telehandler, Fork Lift Truck, Cherry Picker and Other Access Equipment
Depending on experience levels you will be tested or trained on access equipment and will receive proof of competency on successful completion in line with HSE requirements.
Abrasive Wheels training and testing
Depending on experience levels you will be tested or trained on abrasive wheel equipment and will receive proof of competency on successful completion in line with HSE requirements.
Emergency First Aid at Work (1day)
This is the minimum requirement set by the HSE and the course provides basic life saving first aid and workplace health and safety regulations.
First Aid at Work (3days)
This course covers the practical skills needed by a first aider in the modern workplace. The course will give you the confidence and knowledge to deal with first aid emergencies.
First Aid at Work Requalification (2days)
This course updates the first aid skills for people who need to renew their statutory first aid at work certificate and whose existing certificate is still valid. First aiders whose certificates have expired for more than 28 days must attend the three day first aid at work course.
Fire Marshal
This course covers the role of the designated fire marshal. You will learn about the different types of fire extinguisher and how to use them correctly and present an insight into fire regulations and general fire precautions.
Use of pesticides
By law, all users of pesticides must be adequately trained. The following courses are available:
Safe Use of Pesticides –PA1
Field Crop Sprayer - Hydraulic Nozzle – PA2
Field Crop Sprayer - Rotary Atomiser
Hand-held Applicators – Hydraulic Nozzle – PA6
Hand-held Applicators – Rotary Atomiser
Air-assisted Bush/Tree Spraying – PA3
Granular Applicators – PA4
Effective Application of Pesticides
Environmental Safety for Pesticide Use
CS30 - Maintain & Operate the Chainsaw (NPTC)
This course is designed specifically to meet the needs of the industry and relevant legislation. This qualification is suitable for professional chainsaw users who work or anticipate seeking work in professional, amenity or utility forestry.
ATV (quad bike)
The Provision and Use of Work Equipment Regulations 1998 (PUWER) require employers to provide adequate training and to ensure that ATVs are used only by employees who have received appropriate training in their safe use, including towed equipment and attachments. This course combines instruction, demonstration and assessment. Each attendee will be told on completion of the course whether they have achieved the required passing standard.
Working safely with Compressed Air
Undertaking this course will help fulfill employers' health and safety obligations and provide evidence by assessment that the individual has understood safe working practices and their responsibilities.
Please contact Liz Elstub by email or by phone 07590230621 for more information or to discuss your individual requirements.
In the Media
Learning & Development - is it a waste of money?
"Now more than ever competition for experienced workers and managers is fierce, isn't it time companies invested money into developing their existing workforce?"
Click the link below to download
Published in Grain & Feed Milling Magazine, February 2010
Please contact Liz Elstub by email or by phone 07590230621 for more information or to discuss your individual requirements.
 |
Download - Learning & Development - Is it a waste of money? |